How to Cancel Scentbird – Guide

Last Updated on July 27, 2022 by Jhonni Jets

How to Cancel Scentbird
How to Cancel Scentbird

How to Cancel Scentbird – Guide

Scentbird is a subscription service that sends you one perfume a month, based on your preferences. If you’re not satisfied with their selection or just want to try something new, however, there’s no need to continue subscribing to Scentbird.

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You can cancel at any time and return unwanted shipments, though it may take up to three months for your credit card statement to reflect the change.


Scentbird is a monthly scent subscription service. Unlike many other services, you can sign up and cancel with them by email or phone.

To cancel your subscription, follow these steps:

  • Log into your Scentbird account and click “My Account” in the top right corner of the page.
  • Click on “Cancel Subscription.” This will send you to a page where you can choose between canceling your subscription or changing it to another size bottle (if applicable). Select either option depending on what you want to do. Once selected, submit this form and wait for confirmation that they have received your request.

How to Cancel Scentbird – Steps

You can cancel your Scentbird subscription at any time. To do so, please follow these steps:

  • Email them with the subject line “Cancel my order” and include your order number in the body of your email.
  • Call us at (888) 427-4874 from 8 am to 6 pm ET Monday through Friday to speak directly with a representative who can cancel your order for you over the phone.
  • Chat with one of our representatives 24/7 on our website, or visit Please note that chat may be unavailable during certain hours depending on where you’re located. In this case, we recommend using another method listed above instead.
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Can you cancel Scentbird after the first month?

Yes, you can cancel Scentbird after the first month.

You can cancel by emailing them at

You can also call them at 1-800-869-0094 and ask to speak with a customer service representative. They will help you with canceling your subscription or if you have any questions about it.

The last option is to visit their website at and navigate to the “Contact Us” page where you’ll find an email address as well as a phone number for customer support available 24/7/365

How do I contact Scentbird customer service?

You can contact Scentbird customer service in the following ways:

  • Call 1-800-844-8906 from Monday to Friday between 8 am and 5 pm EST.
  • Email with your question or concern. You can also use this email address if you’d like to cancel your subscription, but since it’s not as easy as just signing into your account and doing so, we recommend that you wait until your subscription is over before contacting them at all (unless of course you have an urgent issue).
  • Use the live chat on their website. It’s available 24/7, so feel free to contact them whenever possible!
  • Follow them on Twitter (@scentbird) or Facebook (/scentbird) for more information about their products, discounts, and promotions—and even more customer service options!


At the end of the day, we’re still very excited about Scentbird. We think it’s a great company with a great product, but they need to make some improvements in their customer service and cancellation policy. Hopefully, this article helped you understand how scentbird works so that you don’t fall into any traps!

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